At Space Australia, we make ordering fast, easy, and reliable. You can shop our products online 24/7, and every parcel is shipped through trusted courier partners with full tracking for your peace of mind. Customers in Sydney can also enjoy our Warehouse Pickup option for added convenience.
Shipping Information
We process and pack orders as soon as payment is confirmed.
Orders placed before 10:00 PM AEST/AEDT (Monday-Sunday) are shipped the same day.
Orders placed after 10:00 PM will be dispatched on the next business day.
Once your order has been shipped, you will receive an email or SMS containing:
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Tracking details
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Estimated delivery timeframe
All parcels depart daily from our Milperra, NSW dispatch location.
Please note:
Because orders are processed quickly, shipping methods or details cannot be changed once an order has been placed.
Delivery Times
Metro Areas
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Sydney: 1–2 business days
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Melbourne: 3–5 business days
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Brisbane: 3–5 business days
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Perth: 3–7 business days
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Adelaide: 2–5 business days
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Canberra: 2–3 business days
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Hobart: 3–6 business days
Regional Areas
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NSW: 2–4 business days
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VIC: 3–5 business days
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QLD: 3–5 business days
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QLD North: 4–8 business days
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SA: 2–6 business days
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WA: 5–8 business days
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TAS: 3–8 business days
Please note that delivery times may vary depending on courier workload, weather conditions, and public holidays.
Returns Policy
We want you to shop with confidence. If your item arrives damaged, faulty, or not as described, you may request a return within 30 days of receiving your order.
To start a return:
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Initiate your request within 30 days of delivery.
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Ensure the item is unused, in original condition, with all inserts and accessories included.
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Contact us through our Contact Page or email us with your:
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Name
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Order number
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Reason for return
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Our team will review your request and, once approved, send you a return label and instructions via email.
After we receive your returned item, please allow 5–7 business days for the refund to appear on your original payment method.
Important Information
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We refund or resend items that are damaged or lost due to courier mishandling.
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If a product is found to be defective upon inspection, we will include a replacement in your next order.
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Return shipping costs are the responsibility of the buyer for reasons such as:
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Change of mind
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Ordering the wrong item
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Mistaken purchase
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Note: Space cream chargers cannot be refilled.
Contact Us
Head Office (Warehouse & Pickup)
U28, 61 Ashford Avenue, Milperra NSW 2214
Phone: 0415 676 853
Email: spacesyd@hotmail.com